Customs Clearance — Keeping your cargo moving
Customs clearance is where shipments most often get stuck. We prepare and submit the necessary declarations and review all documents beforehand. You can book our customs clearance services together with freight forwarding or as a standalone service.
Import customs clearance
When bringing goods into the EU from outside, an import declaration must be submitted and any customs duties and VAT must be paid. We help you determine the correct commodity code (TARIC) for your goods, calculate the estimated taxes, and submit the declaration.
We double-check the code before submission, as an incorrect code can result in the over- or underpayment of taxes.
Export customs clearance
When moving goods out of the European Union, we prepare an export declaration. This is required both to prove the zero VAT rate for your accounting and for customs clearance in the destination country.
If needed, we can also arrange for certificates of origin — EUR.1 or A.TR — which may reduce or eliminate customs duties in the destination country.
Documents we handle
- EORI number — a company cannot perform customs operations without one; we can help with the application
- T1 transit declaration — for moving goods under customs supervision
- Import and export declarations
- EUR.1 and A.TR certificates of origin and movement
- Bill of lading (B/L), CMR and air waybill (AWB)
- Bonded warehouse — for when it makes sense to store goods without paying duties yet
How the process works
- You send us the commercial invoice, packing list and transport document — preferably before the goods arrive.
- We check the documents, review the commodity code, and calculate the estimated customs duty and VAT so you can plan for the expense.
- We prepare and submit the declaration and communicate with the customs authorities if necessary.
- Once customs releases the goods, they can move on, and you will receive all the documents for your accounting.
Common mistakes that cause delays
- Incorrect or missing commodity code — the most common reason for a declaration to be rejected
- An invoice with an insufficient goods description or a value that does not reflect the actual value
- The EORI number is missing or not registered
- A certificate of origin has not been applied for, meaning a preferential rate cannot be used and the full duty must be paid
- Documents are only sent after the goods have already arrived — this almost always results in delays
Frequently asked questions
What is an EORI number and do I need one?
EORI is a unique identifier for businesses in customs operations throughout the European Union. You cannot import or export without it. The number is applied for once and remains valid. We can help you with the application.
How long does customs clearance take?
If the documents are in order and submitted on time, clearance is usually quick. We cannot promise an exact timeframe, as customs may select the goods for inspection. Delays are almost always caused by incomplete or incorrect documents — which is why we review them for you beforehand.
Can you handle only the customs clearance if I arrange the transport myself?
Yes. You can book customs clearance as a standalone service, even if we are not arranging the transport for you.
See also: sea freight · air freight · rail freight · customs clearance · warehousing
From the blog: How to get an EORI number · Shipping from China to Estonia
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